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Training Opportunities

Various courses take place throughout the year to ensure you and your staff are kept up-to-date with business development and training. You'll find any new opportunities listed here, for your information.

 

Welcome English Riviera

Call now to book your place on 01803 296296

The English Riviera Tourism Company, supported by the Torbay Development Agency, have organised a series of Welcome customer service training courses designed to help you:

  • Exceed customer expectations
  • Boost recommendations and repeat business
  • Improve staff motivation, pride and confidence

Welcome English Riviera is nationally endorsed and is part of the 'Welcome' family of training courses, completed by tens of thousands across England. It is however, unique to the English Riviera and this means that delegates will receive excellent customer care training as well as really useful knowledge about the English Riviera and its key selling points. We know that outstanding customer care is a key step for any business, helping you to exceed customer expectations and, in turn, build loyalty and repeat visits.

Anyone can take part, from owner/managers to front line staff, and we welcome delegates from any organisation connected with tourism including volunteer organisations, shops and cafes; in fact any business that is dealing regularly with visitors to the area. Welcome English Riviera is a fun and fast one-day course that delegates enjoy and get a great deal out of. The courses are run by local tourism experts and are exceptional value at just £35+VAT. The price includes a delegates pack certificate, lapel badge, and light lunch. For details of dates and venues, please download the PDF below.

 

 

 

We can also run courses in-house (minimum 16 delegates) so please call us if you think this may be a better option for your team.

 "Everyone would benefit from this training, even if they only find out more about the English Riviera"

"Very well presented, didn't rush through it and made it fun"

"An eye opener to how the wonderful the English Riviera is"

"An interesting course that helped to give a new perspective to the role of customer service"

"I attended the welcome 20 years ago and the presentation content has improved 100%"

 

 

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