Testimonials - What our Partners say about us...

"Congratulations!

We were truly impressed by the breadth and quality of your marketing plans for South Devon and the Bay announced at the Exhibition yesterday.

Until now, we have never really considered our business as part of the English Riviera and we believe that is due to the historical emphasis on ‘Torbay’ marketing which we are delighted to see has been replaced with the excellent brand that is ‘South Devon’s Beautiful Bay’."

- Ann & John Stocks, Compton Pool Farm

Being relatively new to the hotel and hospitality sector, it was important for us to feel supported and the ERTC have been a huge help in both supporting us in developing a quality hotel offering and leading the way in developing the English Riviera as a modern and cosmopolitan resort for all age groups. This has included regular communications with all the stakeholders in tourism, such as update meetings/conferences, the annual trade show, as well as direct contact with the team in the Tourist Office and the Marketing team, regular email communications, suggestions for our websites, encouraging everyone to produce better quality marketing material, using technology such as Mobile Apps, Mobile Website and Widgets for links through to the ERTC site, offering video footage including local bands and quality footage of the bay and providing the image library for all to use. They have also worked hard to increase the number of specialist promotions using unique selling points such as Agatha Christie and the Geopark. We have also used the new Welcome English Riviera training course for all our front line staff to develop their customer skills and knowledge of the bay, allowing us to offer as close to a concierge service on our Reception as we can

Brett Powis, Lincombe Hall Hotel, Torquay

“A cohesive strategy implemented competently and positively is already showing encouraging results. I am sure that all who have the well being of the Bay’s tourism industry at heart will see the growing benefits that the ERTC as a new organization can offer.”

- Mark Bevan, Hoburne Torquay

"The attractions within the English Riviera have for many years worked closely together to promote each other and the bay .We welcome the formation of the ERTC which has united all aspects of the industry. We now have a vision and strategy with realistic aims producing high quality pubications, targeting limited resources effectively and making a clear statement that the English Riviera is the place to visit when holidaying in Britain."

- Richard Cuming, Chairman ERAP

"The way people go on holiday has changed. They come to the English Riviera as a complete destination, both in itself and as a base to go further afield. Everyone involved in tourism needs to pull in the same direction to make the most of that complete package and be stronger than the sum of our parts. By having a strategic and joined up approach the English Riviera Tourism Company helps us to do just that."

- Pauline Roberts, Atlantis Holiday Apartments

"The English Riviera Tourism Company has worked really hard in ensuring visitors to the Bay have a fantastic experience. There are a wide range of communication methods available to suit all age ranges, from the brochures, to the newly revamped and very user-friendly website and iPhone application. From a hotelier's point of view, the phone app is invaluable as we always have up-to-the-minute information on hand. Once our guests have arrived, they always receive polite, informative and prompt service from the staff at the ERTC office and we are grateful to them for the work carried out ensuring our guests have nothing but an enjoyable stay".

 - June & Carl, The Kingsholm

 

 

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